Terms and Conditions of Use

4.1. We partner with various payment service providers for the purposes of collecting all payment from you, transferring such payment from you to us, and holding funds in connection with such payments. All payment services in connection with the collection of funds by us are performed by our payment service providers.

4.2. Our role as the vendors’ limited authorised payment collection agent is solely for the purpose of accepting payments via its payment service provider (paid by you) and remitting the payments to the vendors. We work with various payment service providers to offer the most convenient payment methods, and we accept the following payments [credit cards, direct bank transfers and electronic wallets].

4.3. Any additional charges such as service fees and taxes are calculated and added at the time of making the purchase. We have a policy to display the total fees which are inclusive of any service fees and taxes on the payment page. By proceeding with the transaction, you agree to bear the total charges as reflected on the payment page.

4.4. After making payment, you will receive an email acknowledging that we have received your payment. The risk of payment only passes to us upon your receipt of the acknowledgment of payment and we will otherwise not be responsible or bear any risk for any loss arising from any glitches, fault, or error in transmission of the payment.

4.5. As part of anti-money laundering and anti-fraud measures, our payment service provider or us may conduct due-diligence checks on the identity of the payer and the source of the funds. We reserve the right to reject any payment that we deem suspicious or for any reason as determined by us.

4.6. When you make payment to us, third party payment processors or merchants may collect your data, process the payment, and interact with your bank or credit card issuer. We will not be responsible for any of these third-party merchants’ access to, and use of your personal data.

4.7. You agree that we will not be responsible for any fees, costs, taxes incurred by you from the use of the Website, including transaction fees payable to a third-party, or fees payable in connection with the use of the Account.

4.8. When you make a purchase, you agree to use a valid payment method which you are legally authorised to use and provide any payment information such as your own credit card. In the event that payment is rejected for the use of unauthorised or illicit payment methods, we reserve the right to disable your use of the Account, refuse to process a refund and notify the relevant authorities.

4.9. You must not offer to pay or make payment to any third party, including the Vendors, other than through our authorised payment service providers. In the event that you have been asked to use any other payment method, you must contact us at info@capeducate.com immediately.

4.10. You may cancel your order or request for a refund within seven (7) working days of your payment to us by writing to us at info@capeducate.com. We have the sole discretion to determine if a refund should be made in every refund or cancellation request. For every decision to provide a refund, we reserve the right to refund your payment through your original payment method or in any way we deem fit, including but not limited to refund credits for use on our services and products.

4.11. Generally, orders are non-cancellable, and payments are non-refundable after seven (7) days from the date of payment. Notwithstanding the foregoing, the Company has certain procedures in place to investigate and adjudicate on complaints and reviews (other than claims involving death or injury). By submitting a complaint, you agree that the Company’s decision on such complaints or reviews is final and binding on you.